Last Updated: May 28, 2025
At Schooligio.ai (“Schooligio,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of our users, including students, parents, legal guardians, school counselors, educators, and school administrators (collectively, “Users”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our AI-powered platform (the “Service”) at https://schooligio.ai/. By using the Service, you agree to the practices described in this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at support@schooligio.ai (#).
1. Scope of This Privacy Policy
This Privacy Policy applies to all personal information collected through the Service, including our website, mobile applications, and related services. It covers Users in all roles, including:
- Students: Individuals using the Service for academic planning and support.
- Parents/Guardians: Individuals monitoring or supporting a student’s use of the Service.
- Counselors: Professionals providing guidance through the Service.
- Schools: Educational institutions integrating the Service for administrative or academic purposes.
This policy does not apply to information collected offline or through third-party websites or services linked from Schooligio.ai.
2. Information We Collect
We collect information to provide and improve the Service. The types of information we collect include:
2.1 Information You Provide
- Account Information: Name, email address, phone number, school affiliation, and other details provided during account creation.
- Student Data: Academic records, goals, preferences, or other information submitted by students, parents, or schools (e.g., grades, course plans).
- Counselor/School Data: Professional credentials, student assignments, or administrative details provided by counselors or schools.
- User Content: Notes, messages, or other content you submit through the Service.
- Payment Information: If applicable, billing details for premium features (processed by third-party payment providers).
2.2 Information Collected Automatically
- Usage Data: Information about your interactions with the Service, such as pages visited, features used, and time spent on the platform.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance functionality, analyze usage, and personalize your experience. You can manage cookie preferences through your browser settings.
2.3 Information from Third Parties
- School-Provided Data: Schools or counselors may provide student information (e.g., rosters, academic records) to facilitate use of the Service.
- Third-Party Integrations: If you connect the Service to third-party platforms (e.g., learning management systems), we may receive information from those platforms, subject to their privacy policies.
2.4 Information from Minors
For Users under 18, we collect personal information only with verifiable parental or guardian consent, or as authorized by a school in compliance with applicable laws (e.g., FERPA, COPPA).
3. How We Use Your Information
We use your information to:
- Provide the Service: Deliver personalized academic recommendations, counseling support, and administrative tools.
- Improve the Service: Analyze usage patterns to enhance functionality, AI algorithms, and user experience.
- Communicate: Send account-related notifications, updates, or responses to inquiries.
- Personalize: Tailor content and recommendations based on your preferences and interactions.
- Ensure Security: Detect and prevent fraud, abuse, or unauthorized access.
- Comply with Legal Obligations: Meet requirements under applicable laws, such as data retention or reporting mandates.
4. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
4.1 With Authorized Parties
- Schools and Counselors: Student data may be shared with authorized school personnel or counselors to support academic and counseling goals.
- Parents/Guardians: Parents or guardians may access their child’s data if authorized by the student or school.
4.2 With Service Providers
We engage third-party vendors to perform services such as:
- Cloud hosting and data storage.
- Payment processing (for premium features).
- Analytics and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4.3 For Legal Reasons
We may disclose information to:
- Comply with applicable laws, regulations, or legal processes (e.g., subpoenas).
- Protect the rights, safety, or property of Schooligio, our Users, or the public.
- Respond to governmental or regulatory requests.
4.4 Business Transfers
If Schooligio is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality protections.
5. Data Protection and Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information, such as encryption, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials and promptly notifying us of any unauthorized access at support@schooligio.ai (#).
6. Your Rights and Choices
Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request updates or corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal retention obligations.
- Restriction: Request that we limit the processing of your data.
- Portability: Request a transferable copy of your data in a structured format.
- Opt-Out: Opt out of certain data sharing or processing (e.g., for marketing purposes).
To exercise these rights, contact us at support@schooligio.ai (#). We will respond within the timeframes required by law (e.g., 30 days under GDPR, 45 days under CCPA).
6.1 Managing Communications
You may opt out of non-essential communications (e.g., marketing emails) by following the unsubscribe instructions in those messages or contacting us.
6.2 Cookies
You can disable cookies through your browser settings, but this may limit certain features of the Service.
7. Special Provisions for Student Data
7.1 Compliance with FERPA and COPPA
For U.S. Users, we comply with the Family Educational Rights and Privacy Act (FERPA) and the Children’s Online Privacy Protection Act (COPPA). Schools integrating Schooligio.ai are responsible for:
- Obtaining parental consent for students under 13, as required by COPPA.
- Ensuring compliance with FERPA when sharing student education records.
- Acting as our agent to authorize the collection and use of student data.
7.2 Parental Access
Parents or guardians may request access to their child’s data or request its deletion by contacting us or the relevant school, subject to verification.
7.3 Data Minimization
We collect only the student data necessary to provide the Service and retain it only for as long as required to fulfill our obligations or comply with legal requirements.
8. International Data Transfers
Schooligio.ai is based in Dubai, United Arab Emirates. If you access the Service from outside this jurisdiction, your data may be transferred to and processed in the United States or other countries. We ensure that such transfers comply with applicable data protection laws, using mechanisms like Standard Contractual Clauses (for GDPR) or other safeguards.
9. Data Retention
We retain personal information for as long as necessary to:
- Provide the Service.
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal obligations (e.g., tax or educational record retention laws).
When data is no longer needed, we securely delete or anonymize it. For example:
- Account data is deleted within [Insert Timeframe, e.g., 30 days] of account closure, unless retention is required by law.
- Student data provided by schools is retained in accordance with the school’s instructions or applicable regulations.
10. Third-Party Links and Services
The Service may contain links to third-party websites or integrate with third-party platforms (e.g., learning management systems). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing information.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. If we make material changes, we will notify you via email, through the Service, or as required by law. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.
12. Contact Information
For questions, concerns, or requests regarding your personal information, please contact us at:
- Email: support@schooligio.ai (#)
- Address: The Onyx Towers – Office 313, UAE Biz Zone – P3 Floor, Tower 1 – The Greens – Dubai, UAE
If you are in the European Union, you may also contact our Data Protection Officer at dpo@schooligio.ai (#).
13. Complaints
If you believe your privacy rights have been violated, you may file a complaint with us at support@schooligio.ai (#). You also have the right to lodge a complaint with a supervisory authority in your jurisdiction (e.g., a Data Protection Authority under GDPR or the Federal Trade Commission under COPPA).
Thank you for trusting Schooligio.ai with your information!